1. Conclusion of contract
Immediately after placing your order you get an order confirmation email to the address you supplied with an attached PDF invoice with a VAT statement. Several minutes later you will receive a second email containing download links to the products you ordered. (This point is not applicable for flat fee customers.)
Please make sure that you have appropriate software to open the compressed ZIP files, as well as the Graphics therein. The download links are available for at least 7 days after purchase for single or multiple download.
2. Quality of the maps
We have no direct influence on the cartographic data sources and take no responsibility for the currentness or correctness of the data. You have the possibility to examine the product prior to purchase in a preview version.
You get the non-exclusive right to use the maps you purchase, up to the print circulation that corresponds to the price category you chose. You also have the option to choose a price category allowing unlimited print circulation.
Subsequent adaptations of purchased maps are allowed, as is the usage of downsized versions on your website. Transfer of usage rights to third parties is allowed. Resale or sub-licensing of maps is excluded.
The copyright notice “© Printmaps.net / OSM Contributors” has to be displayed legibly and in proximity to the map. In case of online usage you have to use hypertext in the following way: “© Printmaps.net / OSM Contributors” (Links pointing to www.printmaps.net and www.openstreetmap.org/copyright).
Should any problems appear during the purchase process and should you not receive the invoice and/or the download links to the products you ordered within maximum 20 minutes after your order, please contact us under [email protected] We will (on work days from 9 am to 5 pm CET) try to solve the problem. In case of a purchase process not being completed within our responsibility, the purchase price will be refunded promptly and completely.
5. Money back guarantee
We grant a 30-day money-back guarantee on any map purchased on Printmaps.net. Just get in touch with us at [email protected] stating the order number and the reason of your dissatisfaction and we will fully refund your purchase. (Please note that you are not allowed to use digital map files of refunded purchases in any way.)
6. Right of revocation
Printmaps.net is an offer exclusively to businesses as defined by German law §14 BGB, therefor no right of revocation is to be granted. Furthermore Printmaps.net offers only individualised digital products that are not fit for product return.
7. Place of jurisdiction
Exclusive place of jurisdiction for all disputes resulting from this contract is the business location of Toursprung GmbH in Konstanz (Germany).
Last updated: 26 September 2017